Unburdening Adult Children

 

“To anyone considering Byron Home, or seeking assistance with a senior move…They are wonderful.  Hyperbole escapes me.  Not just with the strategy, tactics, and logistics of the move, but more importantly, with the psychology so important when assisting those needing assistance after a lifetime of independence.  As a child of a senior they moved, I could not have hoped for better service and follow up.” Dr. Stephen S.

“I just wanted to thank you for the amazing service you guys provided. The move, for both of my parents, could not have been more smoothly orchestrated. Your staff was not only fantastic at organizing the packing/unpacking, but I found them comforting and soothing for myself and my mother.

The movers were very professional and accommodating to any changes that my mother made. They were quick and polite. Getting everything out of the house made my mother realize that the move was really going to be okay.

The floor plans worked out beautifully. My father’s room looked like a studio apartment instead of just a place to sleep. It will make visiting him all that much more comfortable for everyone. When my mother and I walked into her apartment for the first time on Friday, we both gasped at how wonderful it looked. I actually think the furniture looks better here than in her old house! She had felt like she was just going to have to be satisfied with living in a small apartment, but when she saw how homey her apartment looked, she was very relieved.” – Ellen

“The women who helped my parents were terrific. The Team Leader was as cool as a cucumber and took so much of the stress off of my shoulders; and when I was ready to collapse in a heap, kept me going . They made a delightful team and I did think, as I always had, that if I could not have been here, Byron Home would have made the move run as smoothly as it did without me. The girls were so sweet to my parents, and sympathetic to my dad’s dementia, helping to ensure he settled.  Mother is already passing out your cards…they really did go the extra mile in every possible way.

We send our thanks to you and your mother for creating such a special company, and recruiting the perfect ladies who made this move a pretty painless one. We’ll be in touch if there is a further downsizing at Brightview!” – Wendy

“Your wonderful work with my parents…during their move last month had a tremendous impact on reducing stress and transitioning smoothly to their new home. Your depth of knowledge of the needs of seniors, combined with vast experience, expertise and compassion were all evident in the work of the team. The advance preparation – identifying my parents’ needs and special requests, along with the creation of the floor plan and photos, were brilliantly thought out and implemented to make their new apartment feel like home immediately. Each member of the team was genuinely kind and sensitive toward my parents, doing everything they possibly could to ease their anxiety and set up their new home safely and comfortably…Many thanks for your professionalism, high standards and kindness.” – Mary

“Donna and her staff at Byron Home helped me move my Mother and her ‘worldly goods’ from an apartment to a Senior Citizen Independent Living condominium. She was very helpful in the planning stage, providing very good advice about what furniture would not fit in the new place, how to handle the move from a logistics standpoint, etc. She then followed up by bringing in a very industrious and delightful staff who packed all of Mom’s things in less than a day. They brought all of the supplies needed, completed their work, and left the apartment in a livable state for one more night. On moving day, Donna cleaned up the “overnight” items, coordinated everything with the movers and was on-site at the new location when the movers arrived. She and her team used pictures of the new layout, pictures of the “knicknacks,” and a lot of hard work to complete the task in under 5 hours. When Mom came back from an extended lunch date, she was amazed to see her furniture, cherished items, and clothes – all in place. This amazing woman was able to provide a service that included relocation – but much more important – peace of mind. I recommend her to anyone who want to move but is overwhelmed with the thought of the enormous number of things that have be done!” – Susan Handman, Experienced Consultant in CRM, Survey Processing, and Project Management

“I have been hearing about the wonders of Byron Home for years from many of my friends who have elderly parents who need to downsize and move to a different type of supervised living situation. To experience the assistance with transitioning my father from his home in Holiday Village to his new apartment in Lions Gate Assisted Living exceeded all expectations! The staff was amazing as they not only packed essential belongings but offered helpful advice about possessions we had overlooked. They reviewed the proposed floor plan with me and suggested adjustments that made sense and aided my father’s mobility in his new environment. And it was truly miraculous to open the door of my father’s new apartment to find his furniture and possessions arranged in a way that replicated his previous home but were adjusted to make life easier for him. Their knowledge of the Lions Gate residential environment informed all their decisions which was a blessing! The staff not only accomplished the tasks needed for this move, but provided an enormous amount of support, guidance, understanding and compassion to this very emotional  and frazzled adult child! Moving an elderly parent to an assisted living facility is never a happy day, but with the professionalism and sensitivity this task was done in the very best way. Please convey my most sincere gratitude to your staff for everything they did for me and my Dad!” – Sharon

“Your company made everything so easy and it was unbelievable that by 4 pm yesterday you could hardly tell that we were in a different apartment. The attention to detail was outstanding…my parents were so surprised when they walked back to the bedroom to see all the clocks plugged in and the time adjusted to the correct time.” – Diane

“I want to thank you and your team for your help with my Mom’s move.  You were very helpful and I would like to specifically highlight the work of the Team Leader. She came in Friday and was a tremendous help.  I showed her what I needed to be done and she did that and more.  She was able to give many helpful suggestions and really helped me to get ready for the move.  On the move day, she helped me coordinate the move on both ends.  During her time on site, she was a tremendous help and made my job much easier. Kathy exceeded all expectations and was a tremendous help to me and my family.” – Jim

“Just a quick note of thanks to you, and your entire staff. In addition, a big thanks to the movers. Everyone, EVERYONE, was exceptionally professional, kind, respectful and efficient. My sister was so impressed…and she has moved quite a few times, so that is not faint praise. Please extend our thanks to everyone and we would certainly suggest your company to everyone!!” – Susan

“Can’t begin to tell you how fabulous your team was with my sister’s move. I could go on and on but I won’t. Simply wonderful people that do a fantastic job.” – Anne

“Thank you so much for making this move so much less stressful than expected. Your team did a fantastic job organizing things and keeping my mom calm. My husband was there for the move and was very impressed by your team’s professionalism. The movers also did a great job and the secondary delivery to my home went well. All in all a successful move.” – Cathy

“All went perfect with the move.  Thank you so much.  Great job between the packers and the movers.  Everyone was extremely friendly and helpful. ” – John

“I can’t begin to tell you how easy your lovely women made my mother’s move…Not only were they efficient, but they were so lovely to work with. I tried my best to consolidate everything, but to pack it up would have been overwhelming for me. They did it all! And with smiles on their faces…and made my life a lot less stressful.” – Marlene

“Thank you for the overall professional job. I know your team made the move much easier for my parents, and Pat and I were both very impressed with your service throughout the pre-move transition as well as the move itself. One especially notable item was the expertise of your staff getting things rapidly organized on the receiving end…the closets, kitchen areas, etc. Otherwise I could envision boxes sitting around for days (or longer) after a move, awaiting unpacking. With your team and approach, my parents were effectively “done and settled in” on the move day itself. Truly amazing.” – Tim

“Thank you for your kindness and help during those difficult months before and after my mother’s death. I can’t even imagine how I could ever have accomplished the move…without you and your group of people! I was so overwhelmed with my mother’s illness that I could never have handled the packing and all the details myself. My mother was so apprehensive about moving, but when I saw the smile on her face as she saw the apartment all furnished and beautifully arranged, I knew all the effort was worth it! I hadn’t realized how much I need the emotional support you gave me.” – Kathie

“I want to thank you again for all the help in moving my mother-in-law to Monroe Village. It seemed like an impossible task, but while it had its moments, we got through it without any significant problems. Much of that was thanks to you and the rest of your team. The floor plan was a major help in the beginning as it let us understand what furniture she could and couldn’t bring. The sorting system and colored tags were also helpful. What really got us through was your staff’s calm advice, straightforward approach and perseverance. The Team Leader and her crew were great! We can’t thank you enough for the help.” – Ken

“Thank you for helping my parents make the transition to Meadow Lakes.  The move went very smoothly and we all can’t believe the great shape the place is in after just one day.   The ladies you sent to pack/unpack for us were tremendous!  They were incredibly hardworking, kind and patient with us and genuinely cared that everything was situated so that my parents would be able to manage and be happy in their new home.  We had a wonderful team leader.    The movers were great as well.    Thanks again, I don’t know how we could have done it without you and your team.” – Sue

“We were all so pleased with the work done by your company and can’t say enough about your staff. They were so caring and so good at their jobs.” – Linda

“I really appreciate that you were able to do the job on such short notice. Your team got rave reviews from the Pitman Manor staff–they said they did a fantastic job!” – Nancy

“Just a quick email to say thanks a lot for the smooth move. It was quite a transition for my parents so I was glad the move was easy. Your packing and moving crew were friendly and professional.” – Chris

“Anytime I hear of someone about to move their parents I recommend your service.” – Evelyn

“Thanks again for your help with Mom’s move. It was such a help to have you sketch out where furniture might go – and to realize we could keep more than we initially planned. Plus recommending the movers, the storage company, plus buyout/cleanout service. When I spoke to you a few weeks ago, it was hard to picture but with your help – we did it! Thanks again for such a valuable service.” – Nancy

“Thanks again for everything you did to help with my mother’s move. It was a pleasure working with you and your staff.” – Claire

“Thank you for the job you and your staff did for Tim’s Mom and Dad! We can’t begin to tell you how helpful you all were during this ‘moving ordeal’!” – Pat

“Thank you for your exemplary service. As usual, your staff was very professional and sensitive to our needs in clearing out my Mom’s apartment.” – David

“Just a note of sincere thanks for moving my father. Your work is exceptional and the ‘personal attention to detail’ made us very happy.” – Gene

“Once again, you guys are just the best. You do a phenomenal job. I’m telling everyone over at Knollwood how they should definitely use Byron Home, because you were terrific. You really became like friends of us, which was terrific.” – Janice

“Thank you so much for a wonderfully easy move! We really appreciated your hardworking and friendly staff. They helped my mother-in-law so much, by talking to her calmly, understanding her nervousness, helping her unpack so that she knew where things are, and doing it all in a timely way. The staff was wonderful!” – Linda

“I can’t tell you how wonderful it was to come into my mother’s new home and see it all set up and ready. It was good for her and a tremendous relief for me and my sister. Thank you for the care you took in facilitating this otherwise difficult move. You truly helped lighten the burden.” – Sue

“Our deepest gratitude to you and your staff for your gracious help and support to us during a difficult time.” – Bette & Charles